Meet the Kambr Customer: AirAsia's Devyn Khun

I’m from a small fishing village in Malaysia. Near the beach but far from the city. 

How did you start working in the aviation industry?

I love traveling, and l find aviation is integral to traveling. But now, too bad I’m stuck in the office.

What has been your career path and what is your current role at AirAsia(AK)?

I started my first job in an audit firm as an auditor, then went into the banking industry as a credit analyst. It was too boring.

After my first solo trip to my neighboring country, Singapore. I decided to work at an airline because I want to travel often. I joined AirAsia. It’s been almost 7 years, and I still find aviation interesting.

"I remember the first insight and the introduction of Kambr’s features and plan was really amazing."

I’m a route revenue manager handling all AirAsiaX markets now, managing the team to coordinate with Kambr on the revenue management system and working on a flight management data science project. 

How did you originally hear about Kambr?

We had been testing some revenue management systems since before the pandemic and I was informed by my superiors to try out Kambr. I remember the first insight and the introduction of Kambr’s features and plan was really amazing. 

How has the collaboration with Kambr gone? What’s the biggest benefit for AK?

I spent the two years of the pandemic period with Kambr when our flights were stopped for operations, working all day with Kambr. We started the project with a small and amazing Kambr team. And now look, they are in a big team now (as a part of Amadeus) and still growing.

"The Kambr team always provides the best support and advice to meet our expectations. Kambr is growing fast, building and providing good ideas for better flight management which helps in revenue optimization. I love their speedy system performance, real-time data support and automation."

The Kambr team always provides the best support and advice to meet our expectations. Kambr is growing fast, building and providing good ideas for better flight management which helps in revenue optimization.

I love their speedy system performance, real-time data support and automation. The system works in real-time, saves time and most importantly, improves revenue! 

What has you excited about the future of your partnership with Kambr?

I am excited about the complete automation of Kambr. The system knows how to sell the flight at the right price. Good life, good revenue, why not?  We are looking forward to when there is something more than flight revenue that we can manage in the system.

What are some exciting things happening at AK?

We are back! We will paint the sky red again. Flights are back, people are back, glad to see everyone’s face. I’m happy to see everyone is able to travel now.

Do you have any unique traveling tales or past trips?

I lost all my money in Japan, which is known as a very safe country. I just graduated from university and so that was all my savings. It just happened to me.

"My dream is to do a farming job somewhere like in New Zealand."

In order to feed myself, I got discounted Onigiri for meals during the trip. It was unfortunate but the trip was fun and memorable by having nice companions around me.  

What’s your favorite destination or dream destination which you’d like to visit someday?

Switzerland. Lush alpine flora, magnificent views, pure water and stunning landscapes! Soon, I will be there. 

Have you ever missed a flight? If so, what happened?

Yes. I took a deep breath, remained calm and bought another flight ticket. Thankfully, we could get the staff price. 

What’s your favorite airline-based movie and/or TV show? 

Emergency Declaration. It's a South Korean disaster movie about a flight.  

What’s the last thing you Googled?

Christmas land in Taipei.

What’s something most people don’t know about you?

My dream is to do a farming job somewhere like in New Zealand, shearing sheep, cow farming and horse riding. It’s not a job, it’s a way of life.