Airline Operations

The decisions and actions of carriers' revenue management, distribution, passenger service

Bid Price - The Rosetta Stone of Revenue Management

Recent Stories

what-have-airlines-been-doing-with-nfts-and-the-metaverse

Airline Operations

What Have Airlines Been Doing with NFTs and the Metaverse?

by 
Joseph Vito DeLuca
May 11, 2022
 • 
5
 min read

Previously, we examined what NFTs and the metaverse mean for airlines, and a lot has happened since then! Therefore, we thought now would be a great time to provide updates.

Skyalps: Connecting European Travelers to the Alps via Bolzano

Airline Operations

Skyalps: Connecting European Travelers to the Alps via Bolzano

by 
Luca Zocche
May 3, 2022
 • 
4
 min read

Skyapls plans to make Bolzano airport into a niche hub connecting Northern and Southern Europe. 

Airline Fare Bundles – A Step to Better Meeting Traveler Needs

Airline Operations

Airline Fare Bundles – A Step to Better Meeting Traveler Needs

by 
Tom Bacon
April 7, 2022
 • 
3
 min read

Rather than sorting through a dozen or more ancillary features, travelers can with one click easily book a bundle of amenities that meets their travel needs.

flyv Aims to Offer an Electric On-Demand Electric Air Mobility Solution

Airline Operations

flyv Aims to Offer an On-Demand Electric Air Mobility Solution

by 
Luca Zocche
March 29, 2022
 • 
25
 min read

Flyv aims to use the most efficient form of flying to connect secondary markets with a fleet of electric aircraft.

how-ai-can-help-airlines-design-organizations-that-serve-customers-better

Airline Operations

How AI Can Help Airlines Design Organizations that Serve Customers Better

by 
Ricardo Pilon
March 7, 2022
 • 
8
 min read

By combining departmental processes and optimizing them around a common goal to run faster and smarter, airlines can execute their strategy AND take advantage of Enterprise AI.

Airline Distribution 3.0: Improving Channel Contribution

Airline Operations

Airline Distribution 3.0: Improving Channel Contribution

by 
Michael Warnken
March 1, 2022
 • 
6
 min read

Distribution 3.0 creates opportunities to assert the power of airlines in the distribution system by walking away from both MFN provisions and FCAs.

How Airlines Can Rethink Their Hiring & Organizational Structure

Airline Operations

How Airlines Can Rethink Their Hiring & Organizational Structure

by 
Andrea Rader
February 17, 2022
 • 
5
 min read

Hospitio's Andrea Rader writes about how airlines can rethink their hiring and organizational structure to fit today's work and travel environment. 

The New Perspective for Revenue Management

Airline Operations

The New Perspective for Revenue Management

by 
Hélène Millet
February 15, 2022
 • 
6
 min read

Hèléne Millet shares her insights from the "Growing Revenue in Travel" Club's discussion on the New Perspective for Revenue Management.

Airline Competitive Fare Matching

Airline Operations

How Airline Competitive Fare Matching is Evolving

by 
Tom Bacon
February 10, 2022
 • 
4
 min read

Competitive fare tracking now includes screen scraping other airline websites and other distribution channels to see what fares are actually available for customer purchase.

What NFTs and the Metaverse Mean for Airline Loyalty Programs

Airline Operations

What NFTs and the Metaverse Mean for Airline Loyalty Programs

by 
Joseph Vito DeLuca
January 12, 2022
 • 
11
 min read

Two of the most talked about emerging technologies have been NFTs and the metaverse. These new trends will shape the future of airline loyalty programs.

Effective Forecasting, Revenue Management and Pricing Require New Technology and Data Sources

Airline Operations

Effective Forecasting, Revenue Management and Pricing Require New Technology and Data Sources

by 
Terry McClintock
January 5, 2022
 • 
3
 min read

Airlines simply must get a better handle on how they approach their most basic business imperative: Where to fly, when, how often, with what aircraft and at what price.

A new seat configuration from Chaise Longue could help airlines on their path to customer centricity

Airline Operations

A New Seat Configuration Could Help Airlines on their Path to Customer Centricity  

by 
Chaise Longue
December 13, 2021
 • 
4
 min read

The Chaise Longue is the first seat aiming for a double-decker economy cabin that takes advantage of the vertical space and gets rid of the overhead storage bins.

Airline Pricing Revenue Management AND Ancillary Pricing – 3 Processes That Need to Work Together

Airline Operations

Airline Pricing, Revenue Management AND Ancillary Pricing – 3 Processes That Need to Work Together

by 
Tom Bacon
November 3, 2021
 • 
5
 min read

Increasingly, Ancillary Pricing offers yet a third process for customer segmentation and revenue optimization, which needs to integrate with pricing and RM.

1 November 2021: APAC’s Uneven Return to Travel

Airline Operations

1 November 2021: APAC’s Uneven Return to Travel

by 
Steve Allen
November 1, 2021
 • 
10
 min read

Here's a closer look at the progress being made across Asia, as many Governments ready to re-open for travel.

Airline “Pricing” versus “Revenue Management” – Are These Processes Silo’ed?

Airline Operations

Airline “Pricing” versus “Revenue Management” – Are These Processes Silo’ed?

by 
Tom Bacon
October 27, 2021
 • 
5
 min read

Pricing and revenue management must work together on both the lowest fares (proper restrictions, limited inventory) and the highest fares (maximum fares, “just enough” inventory).

What Are Airline Ancillaries & How Are They Classified?

Airline Operations

What Are Airline Ancillaries & How Are They Classified?

by 
Nicole Roedig
October 20, 2021
 • 
8
 min read

Ancillaries give both the traveler and the airline greater flexibility in constructing the ideal travel journey. Here's a closer look at what they are and how they are classified.

IROPS-This Summer of Air Travel Was Not as “Irregular” as It Seemed

Airline Operations

IROPS-This Summer of Air Travel Was Not as “Irregular” as It Seemed

by 
Scott Grosso
October 13, 2021
 • 
5
 min read

This summer we saw unprecedented numbers of cancelled and rescheduled flights leading to long lines, long waits and upset customers. What can airlines do better?

What’s Happening with Sustainable Air Travel?

Airline Operations

What’s Happening with Sustainable Air Travel?

by 
Avgeek
September 22, 2021
 • 
4
 min read

Sustainability is possibly the biggest revolution air transport will see since the start of the jet age. Building a carbon-neutral future requires a transformation in operations.

Hans Airways Livery

Airline Operations

Hans Airways: A Startup Airline Built on Values & Relationships, Leveraging Market Opportunities  

by 
Luca Zocche
August 25, 2021
 • 
4
 min read

Fresh off a second-round of funding, Hans Airways plans to start serving passengers in the fall, connecting the U.K. to secondary airports in the Punjab region of India.

Airbus A321XLR

Airline Operations

Low-Cost Carriers Raise Competitive Bar with Ambitious Fleet Strategy

by 
Judson Rollins
August 18, 2021
 • 
4
 min read

It’s a perfect storm for LCCs, especially startups: idle aircraft and other aviation assets, combined with cheap capital, have lowered the barriers to entry.

Revenue Management Metrics and KPIs

Airline Operations

Revenue Management Metrics & KPIs

by 
Joseph Vito DeLuca
June 23, 2021
 • 
4
 min read

Here are some of the baseline metrics to help analysts measure the effectiveness of their revenue management tactics.

Intent Data: How Airlines Forecast Demand Before Bookings Materialize

Airline Operations

Intent Data: How Airlines Forecast Demand Before Bookings Materialize

by 
Judson Rollins
June 9, 2021
 • 
7
 min read

How can airlines forecast demand when our historical data is meaningless? Many are turning to intent data to fill this gap.

Managing Revenue During Covid-19: New Segments & Booking Behavior

Airline Operations

Managing Revenue During Covid-19: New Segments & Booking Behavior

by 
Avgeek
May 27, 2021
 • 
6
 min read

Because of COVID-19 and its effects on travel and human behavior, revenue management teams have been dealing with entirely new passenger segments with unique booking trends.

Airline Forecasting Since COVID-19: The Rise of Alternative Data

Airline Operations

Airline Forecasting Since COVID-19: The Rise of Alternative Data

by 
Joseph Vito DeLuca
May 12, 2021
 • 
7
 min read

Historical data used to be the go-to source of data, but because of COVID-19, it’s essentially been rendered useless. So, what information and tactics can airlines turn to instead?

Why Traditional Forecasting Methods are Obsolete & What Airlines Can Do Instead

Airline Operations

Why Traditional Forecasting Methods are Obsolete & What Airlines Can Do Instead

by 
Juan Afeltra
May 5, 2021
 • 
5
 min read

Without accurate historical data, airlines are faced with finding new ways to forecast pricing and revenue. Here's what they can do.