Airline Operations

The decisions and actions of carriers' revenue management, distribution, passenger service

Airline Pricing Revenue Management AND Ancillary Pricing – 3 Processes That Need to Work Together

Recent Stories

1 November 2021: APAC’s Uneven Return to Travel

Airline Operations

1 November 2021: APAC’s Uneven Return to Travel

by 
Steve Allen
November 1, 2021
 • 
10
 min read

Here's a closer look at the progress being made across Asia, as many Governments ready to re-open for travel.

Airline “Pricing” versus “Revenue Management” – Are These Processes Silo’ed?

Airline Operations

Airline “Pricing” versus “Revenue Management” – Are These Processes Silo’ed?

by 
Tom Bacon
October 27, 2021
 • 
5
 min read

Pricing and revenue management must work together on both the lowest fares (proper restrictions, limited inventory) and the highest fares (maximum fares, “just enough” inventory).

What Are Airline Ancillaries & How Are They Classified?

Airline Operations

What Are Airline Ancillaries & How Are They Classified?

by 
Nicole Roedig
October 20, 2021
 • 
8
 min read

Ancillaries give both the traveler and the airline greater flexibility in constructing the ideal travel journey. Here's a closer look at what they are and how they are classified.

IROPS-This Summer of Air Travel Was Not as “Irregular” as It Seemed

Airline Operations

IROPS-This Summer of Air Travel Was Not as “Irregular” as It Seemed

by 
Scott Grosso
October 13, 2021
 • 
5
 min read

This summer we saw unprecedented numbers of cancelled and rescheduled flights leading to long lines, long waits and upset customers. What can airlines do better?

What’s Happening with Sustainable Air Travel?

Airline Operations

What’s Happening with Sustainable Air Travel?

by 
Avgeek
September 22, 2021
 • 
4
 min read

Sustainability is possibly the biggest revolution air transport will see since the start of the jet age. Building a carbon-neutral future requires a transformation in operations.

Hans Airways Livery

Airline Operations

Hans Airways: A Startup Airline Built on Values & Relationships, Leveraging Market Opportunities  

by 
Luca Zocche
August 25, 2021
 • 
4
 min read

Fresh off a second-round of funding, Hans Airways plans to start serving passengers in the fall, connecting the U.K. to secondary airports in the Punjab region of India.

Airbus A321XLR

Airline Operations

Low-Cost Carriers Raise Competitive Bar with Ambitious Fleet Strategy

by 
Judson Rollins
August 18, 2021
 • 
4
 min read

It’s a perfect storm for LCCs, especially startups: idle aircraft and other aviation assets, combined with cheap capital, have lowered the barriers to entry.

Revenue Management Metrics and KPIs

Airline Operations

Revenue Management Metrics & KPIs

by 
Joseph Vito DeLuca
June 23, 2021
 • 
4
 min read

Here are some of the baseline metrics to help analysts measure the effectiveness of their revenue management tactics.

Intent Data: How Airlines Forecast Demand Before Bookings Materialize

Airline Operations

Intent Data: How Airlines Forecast Demand Before Bookings Materialize

by 
Judson Rollins
June 9, 2021
 • 
7
 min read

How can airlines forecast demand when our historical data is meaningless? Many are turning to intent data to fill this gap.

Managing Revenue During Covid-19: New Segments & Booking Behavior

Airline Operations

Managing Revenue During Covid-19: New Segments & Booking Behavior

by 
Avgeek
May 27, 2021
 • 
6
 min read

Because of COVID-19 and its effects on travel and human behavior, revenue management teams have been dealing with entirely new passenger segments with unique booking trends.

Airline Forecasting Since COVID-19: The Rise of Alternative Data

Airline Operations

Airline Forecasting Since COVID-19: The Rise of Alternative Data

by 
Joseph Vito DeLuca
May 12, 2021
 • 
7
 min read

Historical data used to be the go-to source of data, but because of COVID-19, it’s essentially been rendered useless. So, what information and tactics can airlines turn to instead?

Why Traditional Forecasting Methods are Obsolete & What Airlines Can Do Instead

Airline Operations

Why Traditional Forecasting Methods are Obsolete & What Airlines Can Do Instead

by 
Juan Afeltra
May 5, 2021
 • 
5
 min read

Without accurate historical data, airlines are faced with finding new ways to forecast pricing and revenue. Here's what they can do.

O&D, Leg, or Hybrid? Balancing Revenue Management Sophistication and Complexity

Airline Operations

O&D, Leg, or Hybrid? Balancing Revenue Management Sophistication and Complexity

by 
Judson Rollins
April 21, 2021
 • 
4
 min read

There are three types of inventory controls when it comes to revenue management systems — O&D, leg and hybrid. Which approach is best for your airline?

What is the Difference Between Origin & Destination and Leg/Segment Inventory Controls?

Airline Operations

What is the Difference Between Origin & Destination and Leg/Segment Inventory Controls?

by 
Joseph Vito DeLuca
April 7, 2021
 • 
4
 min read

When it comes to revenue management, there are two competing optimization strategies — origin and destination (O&D) and segments. Let's take a look at them.

Fare buckets and fare classes - airline pricing is changing

Airline Operations

Fare Classes and Buckets: What They are & How Pricing Strategies are Changing

by 
Joseph Vito DeLuca
March 2, 2021
 • 
5
 min read

Airlines have traditionally used a segmentation mechanism know as fare buckets or fare classes, but that practice is slowly changing for more dynamic solutions.

Empty airport. Commercial airlines challenges during the pandemic.

Airline Operations

Holistic Commercial Thinking: Managing in Pandemic Urgencies & Beyond

by 
Joseph Vito DeLuca
February 23, 2021
 • 
2
 min read

Check out this infographic from #rebootaviation which outlines how airlines can leverage holistic commercial thinking to manage pandemic urgencies.

How to handle slow business travel recovery

Airline Operations

Managing a Tepid Business Travel Recovery Requires More Than Sharp Pricing

by 
Judson Rollins
February 16, 2021
 • 
5
 min read

How can your airline handle slow business travel recovery? Reduced travel by business customers requires new strategies stretching far beyond revenue management.

Airlines' Commercial Challenges and Opportunities

Airline Operations

Airlines' Commercial Challenges & Opportunities in 2021 & Beyond

by 
Joseph Vito DeLuca
February 2, 2021
 • 
2
 min read

A panel of four experts explores what is needed to navigate the emerging new landscape of airline commercial realities in a pandemic environment.

You can increase revenue with this simple revenue management housekeeping chore

Airline Operations

Increase Revenue With This Simple Revenue Management Housekeeping Chore

by 
Steve Hendrickson
January 28, 2021
 • 
5
 min read

Cluster analysis and classification schemas are not the sexiest parts of revenue management. But they are vital parts of optimizing RM performance.

Airlines' data silos must fall in favor of commercial unification.

Airline Operations

The Collapse of Data Silos Will Drive Airlines' Commercial Unification

by 
Joseph Vito DeLuca
January 21, 2021
 • 
3
 min read

For airlines to find commercial success in the post-COVID world, old techniques must fall by the wayside in favor of democratized data and inter-departmental collaboration.

How airlines can test demand

Airline Operations

How Airlines Can Test Demand Before and After Re-Adding Capacity  

by 
Judson Rollins
January 18, 2021
 • 
5
 min read

How can airlines test the demand waters before committing to flights that may not sell at sufficient volume or yield to break even?

Corendon Airlines interview with CFO Olcay Türker on expansion and process transformation.

Airline Operations

Corendon Airlines Undergoes Process Transformation as the Tour-Operator Owned Carrier Aims to Grow Scheduled Flights to 75% of Revenue by 2025

by 
Joseph Vito DeLuca
October 13, 2020
 • 
7
 min read

The airline is evolving its business model and processes, securing strategic expansion and investing in digital innovation, while keeping an optimistic outlook for 2021.

Airfract baggage on an airport runway from ancillary sales

Airline Operations

How Airlines Can Leverage Pricing & Ancillaries to Increase Revenue

by 
Nicole Roedig
September 24, 2020
 • 
5
 min read

Given the low demand levels and hesitancy of many people to fly, ancillaries are an effective way for airlines to generate income and increase immediate cashflow.

Loyal airline customer with boarding pass at airport

Airline Operations

Can Airlines Turn Frequent Flier Miles Into Bonds?

by 
Jack Chen
August 31, 2020
 • 
3
 min read

There may not be many frequent fliers now, but loyalty can still give airlines security.

Traveler with facemask at airport checking flight schedules

Airline Operations

What Is On-Time Performance (OTP)?

by 
David Kaplan
August 26, 2020
 • 
5
 min read

How has Covid-19 impacted airlines' On-Time Performance the past few months?