Airline Operations

The decisions and actions of carriers' revenue management, distribution, passenger service

What is the Difference Between Origin & Destination and Leg/Segment Inventory Controls?

Recent Stories

Fare buckets and fare classes - airline pricing is changing

Airline Operations

Fare Classes and Buckets: What They are & How Pricing Strategies are Changing

by 
Joseph Vito DeLuca
March 2, 2021
 • 
5
 min read

Airlines have traditionally used a segmentation mechanism know as fare buckets or fare classes, but that practice is slowly changing for more dynamic solutions.

Empty airport. Commercial airlines challenges during the pandemic.

Airline Operations

Holistic Commercial Thinking: Managing in Pandemic Urgencies & Beyond

by 
Joseph Vito DeLuca
February 23, 2021
 • 
2
 min read

Check out this infographic from #rebootaviation which outlines how airlines can leverage holistic commercial thinking to manage pandemic urgencies.

How to handle slow business travel recovery

Airline Operations

Managing a Tepid Business Travel Recovery Requires More Than Sharp Pricing

by 
Judson Rollins
February 16, 2021
 • 
5
 min read

How can your airline handle slow business travel recovery? Reduced travel by business customers requires new strategies stretching far beyond revenue management.

Airlines' Commercial Challenges and Opportunities

Airline Operations

Airlines' Commercial Challenges & Opportunities in 2021 & Beyond

by 
Joseph Vito DeLuca
February 2, 2021
 • 
2
 min read

A panel of four experts explores what is needed to navigate the emerging new landscape of airline commercial realities in a pandemic environment.

You can increase revenue with this simple revenue management housekeeping chore

Airline Operations

Increase Revenue With This Simple Revenue Management Housekeeping Chore

by 
Steve Hendrickson
January 28, 2021
 • 
5
 min read

Cluster analysis and classification schemas are not the sexiest parts of revenue management. But they are vital parts of optimizing RM performance.

Airlines' data silos must fall in favor of commercial unification.

Airline Operations

The Collapse of Data Silos Will Drive Airlines' Commercial Unification

by 
Joseph Vito DeLuca
January 21, 2021
 • 
3
 min read

For airlines to find commercial success in the post-COVID world, old techniques must fall by the wayside in favor of democratized data and inter-departmental collaboration.

How airlines can test demand

Airline Operations

How Airlines Can Test Demand Before and After Re-Adding Capacity  

by 
Judson Rollins
January 18, 2021
 • 
5
 min read

How can airlines test the demand waters before committing to flights that may not sell at sufficient volume or yield to break even?

Corendon Airlines interview with CFO Olcay Türker on expansion and process transformation.

Airline Operations

Corendon Airlines Undergoes Process Transformation as the Tour-Operator Owned Carrier Aims to Grow Scheduled Flights to 75% of Revenue by 2025

by 
Joseph Vito DeLuca
October 13, 2020
 • 
7
 min read

The airline is evolving its business model and processes, securing strategic expansion and investing in digital innovation, while keeping an optimistic outlook for 2021.

Airfract baggage on an airport runway from ancillary sales

Airline Operations

How Airlines Can Leverage Pricing & Ancillaries to Increase Revenue

by 
Nicole Roedig
September 24, 2020
 • 
5
 min read

Given the low demand levels and hesitancy of many people to fly, ancillaries are an effective way for airlines to generate income and increase immediate cashflow.

Loyal airline customer with boarding pass at airport

Airline Operations

Can Airlines Turn Frequent Flier Miles Into Bonds?

by 
Jack Chen
August 31, 2020
 • 
3
 min read

There may not be many frequent fliers now, but loyalty can still give airlines security.

Traveler with facemask at airport checking flight schedules

Airline Operations

What Is On-Time Performance (OTP)?

by 
David Kaplan
August 26, 2020
 • 
5
 min read

How has Covid-19 impacted airlines' On-Time Performance the past few months?

The life of a Revenue Manaagement Analyst

Airline Operations

A Week-in-the-Life of a Revenue Management Analyst

by 
Megan Vigfusson
July 13, 2020
 • 
9
 min read

Megan Vigfusson, reflects on her time within Revenue Management departments, reminiscing about a representative workweek

Airline Operations

Airport Retail: When Will We See a Return to Normalcy?

by 
Cimarron Buser
June 3, 2020
 • 
5
 min read

Glimmers of hope are starting to appear at some airport shops.

Airline Operations

Europe’s Flawed Airline Industry Assistance

by 
David Delfini
June 2, 2020
 • 
9
 min read

Shoring up weaker carriers at the expense of more vibrant competitors will weaken the continent’s travel market recovery.

World Aviation Festival Exhibitors Hall

Airline Operations

Sponsored Post: World Aviation Festival May and June Webinars

by 
World Aviation Festival
May 20, 2020
 • 
1
 min read

In these uncertain times, the World Aviation Festival is offering its community a way to stay connected and share ideas.

Empty airplane cabin

Airline Operations

Video Interview: What Can Airlines Do Now To Manage Cash And Costs?

by 
David Kaplan
April 13, 2020
 • 
1
 min read

International aviation industry consultant René Armas Maes on the immediate tasks carriers can undertake to get through this phase of the coronavirus crisis.

Empty first class seats reclined

Airline Operations

Recounting Loyalty

by 
Chris Anthony
April 6, 2020
 • 
4
 min read

Like so many things, the COVID-19 crisis suggests it’s time airlines rethink elite status.

Airline Operations

Airlines and COVID-19: How Carriers Can Improve Liquidity

by 
René Armas Maes
April 1, 2020
 • 
5
 min read

Government assistance isn’t the only avenue airlines need to explore.

Airline Operations

Sponsored Post: Aviation Festival Americas April 2 Webinar

by 
Aviation Festivals America
March 31, 2020
 • 
1
 min read

Aviation Festival Americas advisory board members will discuss cost containment strategies for airlines and airports in an exclusive webinar.

Airline Operations

Sponsored Post: World Aviation Festival Webinar

by 
World Aviation Festival
March 24, 2020
 • 
1
 min read

World Aviation Festival Webinars Aviation and COVID-19 State of Play Series

Airline Operations

How Kambr Media Is Covering Airlines Amid Covid-19

by 
David Kaplan
March 19, 2020
 • 
2
 min read

We are all in this together. Literally. Our question to the aviation industry: How can we help?

Airline Operations

Delta And Parallel Reality: How Is It Going To Work?

by 
David Kaplan
January 16, 2020
 • 
3
 min read

Think “utility” first for the personalized image messaging platform, says Experience The Skies’ Larry Leung.

Presenter in front of Albert Einstein backdrop: Imagination is more important than knowledge

Airline Operations

Sponsored Post: World Aviation Festival Speakers Added

by 
World Aviation Festival
January 14, 2020
 • 
1
 min read

"Over 6,000 attendees will join us in September 2020, to be inspired by our 600 speakers over 3 incredible days in London."

Ed Bastion giving speech

Airline Operations

Delta’s Ed Bastian At CES: What Air Travel Will Look Like 2020-2025

by 
David Kaplan
January 8, 2020
 • 
7
 min read

Coming to airports soon: Parallel Reality. But free in-flight wifi will have to wait.

Ed Bastion

Airline Operations

Delta’s Bastian: International And Equity Stakes Are The Future Of Airline Gains

by 
David Kaplan
December 13, 2019
 • 
8
 min read

In 2020, expect 4-to 6 percent top-line growth and $4 billion of free cash flow for Delta.