Airline Operations

The decisions and actions of carriers' revenue management, distribution, passenger service

Understanding How the Freedoms of the Air Impacts Commercial Aviation

Recent Stories

An Introduction to Network Planning & Schedule Management

Airline Operations

An Introduction to Network Planning & Schedule Management

by 
Joseph Vito DeLuca
July 21, 2022
 • 
5
 min read

Network (or route) planning is a process of designing, creating, refining and optimizing an airline’s flight schedule to maximize profitability and satisfy traveler demand.

SAF Market to Reach $14 Billion by 2030 as Airlines Continue Sustainability Push

Airline Operations

SAF Market to Reach $14 Billion by 2030 as Aviation Sector Continue Sustainability Push

by 
Joseph Vito DeLuca
July 13, 2022
 • 
4
 min read

Sustainable aviation fuels (SAF) will play a major role in helping the aviation sector reach zero-net carbon emissions by 2050.

Managing Artificial Intelligence: Model Explainability

Airline Operations

Managing Artificial Intelligence: Model Explainability

by 
Tom Bacon
June 29, 2022
 • 
4
 min read

Model explainability in airline pricing systems exists conceptually – analysts understand how the model works. However, the existing pricing models operate on a micro basis.

Managing Artificial Intelligence: Data Quality

Airline Operations

Managing Artificial Intelligence: Data Quality

by 
Tom Bacon
June 22, 2022
 • 
4
 min read

Even with the possibilities for AI, there is no “perfect” algorithm. “ModelOps” for AI – or the framework for AI governance — often begins with data quality.

CarbonClick & Amadeus Partner to Launch Voluntary Carbon Offsetting Program.

Airline Operations

CarbonClick & Amadeus Partner to Launch Voluntary Carbon Offsetting Program

by 
Joseph Vito DeLuca
June 13, 2022
 • 
3
 min read

The partnership presents agents and travelers with a way to take instant and positive climate action to benefit both people and the planet.

Revenue Management: Bid Price in the Context of Protection Levels

Airline Operations

Revenue Management: Bid Price in the Context of Protection Levels

by 
Rudo Zivcic
May 25, 2022
 • 
7
 min read

While discussing bid price, it is also useful to understand how this can be translated into the calculation of protection levels. We walk you through how it works.

Bid Price - The Rosetta Stone of Revenue Management

Airline Operations

Bid Price - The Rosetta Stone of Revenue Management

by 
Alex Matson
May 18, 2022
 • 
6
 min read

In this article we’ll explain what a bid price is in the context of revenue management and how it is used as a pricing tool.

what-have-airlines-been-doing-with-nfts-and-the-metaverse

Airline Operations

What Have Airlines Been Doing with NFTs and the Metaverse?

by 
Joseph Vito DeLuca
May 11, 2022
 • 
5
 min read

Previously, we examined what NFTs and the metaverse mean for airlines, and a lot has happened since then! Therefore, we thought now would be a great time to provide updates.

Skyalps: Connecting European Travelers to the Alps via Bolzano

Airline Operations

Skyalps: Connecting European Travelers to the Alps via Bolzano

by 
Luca Zocche
May 3, 2022
 • 
4
 min read

Skyapls plans to make Bolzano airport into a niche hub connecting Northern and Southern Europe. 

Airline Fare Bundles – A Step to Better Meeting Traveler Needs

Airline Operations

Airline Fare Bundles – A Step to Better Meeting Traveler Needs

by 
Tom Bacon
April 7, 2022
 • 
3
 min read

Rather than sorting through a dozen or more ancillary features, travelers can with one click easily book a bundle of amenities that meets their travel needs.

flyv Aims to Offer an Electric On-Demand Electric Air Mobility Solution

Airline Operations

flyv Aims to Offer an On-Demand Electric Air Mobility Solution

by 
Luca Zocche
March 29, 2022
 • 
25
 min read

Flyv aims to use the most efficient form of flying to connect secondary markets with a fleet of electric aircraft.

how-ai-can-help-airlines-design-organizations-that-serve-customers-better

Airline Operations

How AI Can Help Airlines Design Organizations that Serve Customers Better

by 
Ricardo Pilon
March 7, 2022
 • 
8
 min read

By combining departmental processes and optimizing them around a common goal to run faster and smarter, airlines can execute their strategy AND take advantage of Enterprise AI.

Airline Distribution 3.0: Improving Channel Contribution

Airline Operations

Airline Distribution 3.0: Improving Channel Contribution

by 
Michael Warnken
March 1, 2022
 • 
6
 min read

Distribution 3.0 creates opportunities to assert the power of airlines in the distribution system by walking away from both MFN provisions and FCAs.

How Airlines Can Rethink Their Hiring & Organizational Structure

Airline Operations

How Airlines Can Rethink Their Hiring & Organizational Structure

by 
Andrea Rader
February 17, 2022
 • 
5
 min read

Hospitio's Andrea Rader writes about how airlines can rethink their hiring and organizational structure to fit today's work and travel environment. 

The New Perspective for Revenue Management

Airline Operations

The New Perspective for Revenue Management

by 
Hélène Millet
February 15, 2022
 • 
6
 min read

Hèléne Millet shares her insights from the "Growing Revenue in Travel" Club's discussion on the New Perspective for Revenue Management.

Airline Competitive Fare Matching

Airline Operations

How Airline Competitive Fare Matching is Evolving

by 
Tom Bacon
February 10, 2022
 • 
4
 min read

Competitive fare tracking now includes screen scraping other airline websites and other distribution channels to see what fares are actually available for customer purchase.

What NFTs and the Metaverse Mean for Airline Loyalty Programs

Airline Operations

What NFTs and the Metaverse Mean for Airline Loyalty Programs

by 
Joseph Vito DeLuca
January 12, 2022
 • 
11
 min read

Two of the most talked about emerging technologies have been NFTs and the metaverse. These new trends will shape the future of airline loyalty programs.

Effective Forecasting, Revenue Management and Pricing Require New Technology and Data Sources

Airline Operations

Effective Forecasting, Revenue Management and Pricing Require New Technology and Data Sources

by 
Terry McClintock
January 5, 2022
 • 
3
 min read

Airlines simply must get a better handle on how they approach their most basic business imperative: Where to fly, when, how often, with what aircraft and at what price.

A new seat configuration from Chaise Longue could help airlines on their path to customer centricity

Airline Operations

A New Seat Configuration Could Help Airlines on their Path to Customer Centricity  

by 
Chaise Longue
December 13, 2021
 • 
4
 min read

The Chaise Longue is the first seat aiming for a double-decker economy cabin that takes advantage of the vertical space and gets rid of the overhead storage bins.

Airline Pricing Revenue Management AND Ancillary Pricing – 3 Processes That Need to Work Together

Airline Operations

Airline Pricing, Revenue Management AND Ancillary Pricing – 3 Processes That Need to Work Together

by 
Tom Bacon
November 3, 2021
 • 
5
 min read

Increasingly, Ancillary Pricing offers yet a third process for customer segmentation and revenue optimization, which needs to integrate with pricing and RM.

1 November 2021: APAC’s Uneven Return to Travel

Airline Operations

1 November 2021: APAC’s Uneven Return to Travel

by 
Steve Allen
November 1, 2021
 • 
10
 min read

Here's a closer look at the progress being made across Asia, as many Governments ready to re-open for travel.

Airline “Pricing” versus “Revenue Management” – Are These Processes Silo’ed?

Airline Operations

Airline “Pricing” versus “Revenue Management” – Are These Processes Silo’ed?

by 
Tom Bacon
October 27, 2021
 • 
5
 min read

Pricing and revenue management must work together on both the lowest fares (proper restrictions, limited inventory) and the highest fares (maximum fares, “just enough” inventory).

What Are Airline Ancillaries & How Are They Classified?

Airline Operations

What Are Airline Ancillaries & How Are They Classified?

by 
Nicole Roedig
October 20, 2021
 • 
8
 min read

Ancillaries give both the traveler and the airline greater flexibility in constructing the ideal travel journey. Here's a closer look at what they are and how they are classified.

IROPS-This Summer of Air Travel Was Not as “Irregular” as It Seemed

Airline Operations

IROPS-This Summer of Air Travel Was Not as “Irregular” as It Seemed

by 
Scott Grosso
October 13, 2021
 • 
5
 min read

This summer we saw unprecedented numbers of cancelled and rescheduled flights leading to long lines, long waits and upset customers. What can airlines do better?

What’s Happening with Sustainable Air Travel?

Airline Operations

What’s Happening with Sustainable Air Travel?

by 
Avgeek
September 22, 2021
 • 
4
 min read

Sustainability is possibly the biggest revolution air transport will see since the start of the jet age. Building a carbon-neutral future requires a transformation in operations.